Faqs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to leatherknotss@gmail.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions.

We use premium-grade genuine leather and high-quality hardware in all our products. Every piece goes through a detailed quality check before shipping.

Since each jacket is made from scratch, production usually takes 7 to 10 business days. Custom designs may take slightly longer depending on the complexity.

We accept returns and exchanges on standard-sized products. Custom-made items can be altered if needed, and we offer one free alteration to make sure the fit is perfect.

Yes. We ship worldwide with reliable courier partners. Delivery times vary depending on the destination.

Minor adjustments can be made within the first 24 to 48 hours. Once production starts, major changes may not be possible, but you can always reach out and we will try our best to assist.

Keep your jacket in a cool, dry place, avoid direct sunlight for long periods, and use a leather conditioner occasionally to maintain softness and shine. Avoid folding it tightly to prevent wrinkles.

You can reach us anytime through Email or Chat Available on our website. Our support team is available to guide you with order updates, sizing, customization requests, and any other questions.

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